Shipping Information

Delivery expectations designed with clarity and care

01. Order Processing

We prepare each order with care. Once your payment is confirmed, processing begins within 24 business hours. During peak seasons or promotional periods, this timeline may extend slightly as we maintain the same standards of accuracy and quality.

02. Delivery Time

Please allow 7–20 business days for delivery from the moment your order is shipped. Delivery times may vary depending on location, customs procedures and other logistical factors.

03. Shipping Fees

Free standard shipping is available on orders over $40, unless otherwise stated at checkout. For orders below $40, shipping costs are calculated at checkout based on your delivery address, order details and the shipping method selected.

The $40 order threshold is calculated based on the merchandise subtotal before shipping fees
and taxes.

04. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information so you can follow its progress.

05. Important Notes

We work closely with logistics partners to ensure timely delivery. However, unexpected delays may occur due to customs processing, severe weather or carrier-related disruptions. If any issues arise, our support team is here to assist.

06.Free Shipping

Orders over $40 are eligible for free standard shipping. The $40 order threshold is calculated based on the merchandise subtotal before shipping fees, taxes, discounts, and other applicable charges. Free shipping applies only to eligible orders and may not be available for certain products, destinations, or shipping methods.

Company:Hong Kong Kris Co., Limited
Address:FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER, 650 CHEUNG SHA WAN ROAD, KOWLOON, HONG KONG